Frequently Asked Questions
The following are some of the most common questions from our customers:
How long will it take to receive my box?
Your order will be delivered within 15 business days after confirmation. Delivery time may vary depending on the location/region of the order.
Can I design my own box?
This depends on the number of boxes ordered. You can contact us via email or whatsapp for a special offer that suits you.
Can I add a special message?
Absolutely! If you provide the message, we will include a personalized note inside the box on your behalf.
Are all the products made by women?
Our main goal is to support local women entrepreneurs, and most of our products are made by local women entrepreneurs.
What payment methods are available?
Payment can be made by card or cash. There are no card-to-card payments..
How is the delivery service?
You can pick up your orders free of charge by visiting our office between 9am and 7pm on weekdays, or they can be delivered to your address for a fee.
How can I join as an entrepreneur?
If you would like to showcase your products through Unibox, you can contact us to apply for a partnership.