1.Privacy Policy

At Unibox, we are committed to protecting your privacy. This Privacy Policy, along with our Terms and Conditions, outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Website Visitors

When you browse our site, we may collect non-personally identifiable data such as your browser type, preferred language, referring URL, and the time and date of your visit. This information helps us understand how visitors interact with Unibox and allows us to improve your overall experience.

Advertising & Remarketing

Unibox may use remarketing tools such as Google Ads to display tailored advertisements across the internet. These ads may appear based on your previous visits to our website. Google and other third-party vendors use cookies to serve these ads. All data is handled in accordance with both Google’s and our own privacy policies.

Cookies

To personalize your experience and better serve you, Unibox uses cookies and similar technologies. These help us remember your preferences and show content relevant to your interests. You can disable cookies in your browser settings, but please note that some parts of our website may not work as intended without them. By continuing to use our website without changing your cookie settings, you consent to our use of cookies.

2. Shipping Policy

We currently offer delivery services exclusively within Azerbaijan.

Orders are processed on business days (Monday to Friday). Once your order is prepared, it will be handed over to the courier for delivery to the address you provided at checkout.

Please note that delivery times may vary. Factors such as weather conditions, courier delays, or other unexpected situations may impact the timing of your order’s arrival.

If you encounter any issues with your delivery, feel free to contact us at info@uniboxshop.az or call us at +994 55 655 55 66 — we’re always happy to assist you!

3. Return & Refund Policy

Thank you for choosing Unibox!

We want you to love what you receive — but if something isn’t quite right, we’re here to make it right.

Returns

If you need to return a product, you have 15 calendar days from the day it was delivered to you. To qualify for a return, the item must be unused, in its original condition, and sent back in its original packaging.

Please also make sure to include your receipt or proof of purchase when sending your item back.

Refunds

Once your return reaches us, we’ll take a look to ensure everything is in order. After inspecting the item, we’ll notify you about the status of your refund request.

If your return is approved, we’ll issue a refund using the same payment method you used during checkout. The exact timing of when the funds appear in your account may depend on your bank or card provider’s policies.

4. Payment Policy

We accept the following payment methods:
– Cash
– Debit/Credit Cards (Visa, MasterCard)

Before completing a purchase on unibox.az, you may be asked to provide basic personal details such as your name, contact information, and payment details. This information is required solely for processing your order and ensuring smooth service.

Please note: We do not store your credit card information or any other sensitive data on our servers.

Payment Processing

Your card will be charged once your order is confirmed. A payment receipt will be sent to your email. The transaction will then be recorded and applied to your order invoice.